Jui C

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Verified Reviewer
| map-marker New York, New York

Bad expirience with gift

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GiftaLove - Bad expirience with gift
GiftaLove - Bad expirience with gift - Image 2
Updated by user Mar 12, 2020

what will pissed consumer do? I emailed them asking for atleast 50% refund but they are adamant in 300 rupees refund which I never received. I have reported them to consumer bureau.

Original review Mar 12, 2020
I ordered a bouquet for 2nd Feb 2020 a week before from US. They emailed me at 10:55 pm on 1st feb (which is ~9:30 am on 2nd Feb 2020 in India) saying that they do not have the requested flowers and they send the wrong bouquet. My complaint is that they would have called if that was the issue and most importantly make prior arrangements since I placed the order a week before. When I asked for a refund of 949 rupees (~$15 at that time) they gave me 20-30% discount on my 'next order' which I am never going to do. Finally I decided on 50% discount and they did not say anything but just send me 300 rupees which I never received.
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Loss:
$949

Preferred solution: Full refund

User's recommendation: do not use them

Anonymous
map-marker Hackensack, New Jersey

Fraud and irresponsible

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GiftaLove - Fraud and irresponsible
GiftaLove - Fraud and irresponsible  - Image 2
GiftaLove - Fraud and irresponsible  - Image 3
Don't trust this site.. They are number 1 fraud. They play with sentiments of customers. They won't deliver your items in time. My order was supposed to get on 19 sept 2016 but order was delivered on 27 sept 2016. It was a gift for my parents. And instead of getting figs rich passion flowers sweets, they delivered Sooji sweets.Shame on you Giftalove. Never ever use this site for any purchase. They will play with the you. They will give you tracking number, but that tracking numbers wont work. Customer service is like a snail service. So overall, they are not genuine. Thank you Giftalove for such huge frustration
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Loss:
$400
Reason of review:
Problem with delivery

Preferred solution: Full refund

Robbie Gwc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delhi, Delhi

Happy with huge Collection of Trendy Rakhi

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GiftaLove - Happy with huge Collection of Trendy Rakhi
Just few days back I was searching for a unique range of online Rakhi for my brother and came across the exquisite Rakhi variety available at Rakhi.Giftalove.com ! I was impressed a lot. Finally I placed an order for a beautiful Pearl Rakhi and placed an order for its delivery to my brother in Hyderabad. To avoid rush I placed an order for Rakhi bit early. Unfortunately the Rakhi I placed an order for was not delivered rather it was a different Rakhi that was delivered to my brother’s address. I was happy with the timely delivery but since Giftalove.com had delivered another Rakhi that my brother loved, so I am quite happy with the exquisite collection of online Rakhis on the portal.
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Pros:
  • Nice
Reason of review:
Fair pricing

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